A hands-on training course externally sourced through Firewatch South West.

An overview of the activities programme within the Community.

An overview of some of the conditions we encounter within the organisation.

Gain a basic awareness of specialist care procedures.

Understanding the importance of good nutrition and hydration.

Gain a basic understanding of moving and handling.

Learn Health & Safety legislation, policy and procedures.

Understanding boundaries & maintaining a professional relationship.

Gain an understanding of the Boots Monitored Dosage System.

Information relating to the Duty of Care, Equality and Diversity.

Understanding and implementing best practices in the prevention of infection.

Develop as a worker through reflective practice and goal settings.

Develop effective communication skills relevant to the Community’s service users.

Understanding and implementing the Mental Capacity Act 2005.

Understanding and implementing safeguarding for adults at risk of abuse.

Gain a basic awareness of dementia and how to communicate with sufferers.

Understanding record keeping responsibilities & confidentiality legislation.

Learn to spot potential triggers and de-escalation techniques in this 3 part course.

How to ensure that service users and staff are kept safe when physical interventions are required.

Breaking away when encountering incidents of aggression or violence.

A course providing the basis for working with individuals with challenging behaviour.

This is a comprehensive 3-day course covering a wide range of first aid emergencies.

Learn Basic Life Support (BLS) and safe use of an Automated External Defibrillator (AED).

Learn how to provide Emergency First Aid safetly & effectively.